Sales Operations Assistant

New York, New York

Overview:

 

The Sales Support Assistant will support Account Executives with order handling and delivery management for key accounts.

 

Key Accountabilities:

  • Write customer orders for system entry (hold/bulk)
  • Maintain order integrity through review of order reports and regular maintenance
  • Generate item set up files for buyers
  • Manage order maintenance and issue resolution, including EDI reconciliation
  • Support shipping through routing resolutions
  • Follow up on pre and post routing calendar trigger dates
  • Communicate with buyers/allocators on PO issues
  • Support chargeback resolutions
  • Special projects as needed

Required Skills/Abilities/Education:

  • Bachelor’s Degree in Fashion Merchandising, Business or related field
  • 2+ years in customer service/account maintenance
  • Excellent organizational and communication skills with attention to detail
  • Ability to multi-task and prioritize in a fast paced environment
  • Proficient in Microsoft Office (Knowledge of AS400 and EDI a plus)

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